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72% Of Indie Card Retailers See Supermarkets As A Thorny Threat

Supermarkets are viewed as much more of a threat to an independent card retailer than Amazon, print on demand card operators and garden centres.

1B. supermarkets Screenshot 2022-01-25 at 15.26.24

Above: Supermarkets continue to be a thorn in the side for indie card retailers. A new look department showcased in Sainsbury’s last March.
Above: Supermarkets continue to be a thorn in the side for indie card retailers. A new look department showcased in Sainsbury’s last March.

Amazon also looms high as a threat for 54% of indie respondents, especially given increasing numbers of publishers as well as retailers are tapping into the online giant’s agility in responding to the whims of the consumer seeking the ultimate convenience of shopping from their sofas.

1D. Amazon Screenshot 2022-01-25 at 15.16.14

Staying in the digital space, the immense product selection and marketing muscle has seen Moonpig, Thortful, Scribbler (and other print-on-demand operators) take a larger slice of the greeting card cake, with 53% of indies now viewing them as a real threat to their business.  This is a higher percentage than ever before, up 10% on last year’s findings.

1E. Print on demand Screenshot 2022-01-25 at 15.15.52

Garden centres do continue to niggle 39% of indies, though this percentage has dropped from last year’s Barometer findings (a reflection of garden centres being able to trade while indie card shops were not during several lockdowns).

1F. Garden Centres Screenshot 2022-01-25 at 15.16.03

Interestingly, despite the fact that Card Factory is the UK’s market leading player it is as though indies have learned to co-exist, now with only 32% of respondents viewing the chain as a threat. Two years ago, this figure was up at 41%.

1G. Card Factory Screenshot 2022-01-25 at 15.15.37

Top: Supermarkets, Amazon, print on demand operators and garden centres continue to thorns in the side for indie card retailers.

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